Privacy

Welcome to the Masteries Privacy Policy.

When you use Masteries services, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. This is important; we hope you will take time to read it carefully.

Privacy Policy

Last modified: March 1, 2017

As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy.

Our Privacy Policy explains:

• What information we collect and why we collect it.

• How we use that information.

• The choices we offer, including how to access and update information.

We’ve tried to keep it as simple as possible, but if you’re not familiar with terms like cookies, IP addresses, pixel tags and browsers, then read about these key terms first. Your privacy matters to Masteries, so please do take the time to get to know our practices – and if you have any questions contact us.

Information we collect

We collect information to provide better services to you and all of our users, and we do so in the following ways:

Information you give us. For example, many of our services require you to provide your contact information. When you do, we’ll ask for personal information, like your name, email address, mailing address or telephone number. This enables us to both fulfill and support the products you purchase.

Information we get from your use of our services. We collect information about the services that you use and how you use them, like when you watch a video, or view and interact with our ads and content. This information includes:

Device information

We collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information). This allows us to understand how you access Masteries and our services so we can develop better and smarter solutions for you in the future.

Log information

When you use our services or view content provided by Masteries, we automatically collect and store certain information. This includes:

• details of how you used our service.

• Internet protocol address.

• device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.

Location information

When you use Masteries services, we may collect and process information about your actual location. We use various technologies to determine location, including IP address, GPS, and other sensors that may, for example, provide Masteries with information on nearby devices, Wi-Fi access points and cell towers.

Local storage

We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.

Cookies and similar technologies

We and our partners use various technologies to collect and store information when you visit a Masteries service, and this may include using cookies or similar technologies to identify your browser or device. We also use these technologies to collect and store information when you interact with services we offer to our partners, such as advertising services or Masteries features that may appear on other sites.

How we use information we collect

We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect Masteries and our users. We also use this information to offer you tailored content in the future.

When you contact Masteries, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services.

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

Masteries processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live.

Information we share

We do not share personal information with companies, organizations and individuals outside of Masteries unless one of the following circumstances applies:

With your consent

We will share personal information with companies, organizations or individuals outside of Masteries when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.

For external processing

We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

For legal reasons

We will share personal information with companies, organizations or individuals outside of Masteries if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

• meet any applicable law, regulation, legal process or enforceable governmental request.

• enforce applicable Terms of Service, including investigation of potential violations.

• detect, prevent, or otherwise address fraud, security or technical issues.

• protect against harm to the rights, property or safety of Masteries, our users or the public as required or permitted by law.

We may share non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.

If Masteries is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

Information security

We work hard to protect Masteries and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

• We encrypt many of our services using SSL.

• We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.

• We restrict access to personal information to Masteries employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

When this Privacy Policy applies

Our Privacy Policy applies to all of the services offered by Masteries Inc. and its affiliates, but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in advertisements, sites that may include Masteries services, or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

Compliance and cooperation with regulatory authorities

We regularly review our compliance with our Privacy Policy. We also adhere to several self regulatory frameworks, including the EU-US Privacy Shield Framework. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

Changes

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.

Questions and contact information

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Privacy Compliance Office at:

Privacy@Masteries.com

or by mail at:

Masteries Inc.
22 Springvale Avenue
Halifax, NS B3N2A2
Canada

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